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Episode #228 How To Rock Amazing Customer Service

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If you want to run a restaurant and be like every other restaurant, go for it.  If you want to build a brand, stay with us.

This is a powerful episode of the Restaurant Rockstars Podcast. It’s different and a bit unconventional, but stay tuned to learn how to dominate your competition by becoming “notorious” in your marketplace.  You do this through great customer service.

“Dos Marcos” – Mark Quinn & Mark KinsleyI’m speaking with Mark Quinn & Mark Kinsley of “Dos Marcos”.  They run mattress companies; but the truth is, they are really customer service gurus. In fact, they wrote a book about it!  It’s called “Come Back to Bed… Attract More Foot Traffic and Make People Fall in Love with your Store”!

Listen as they dish on:

  • Either Creating a Culture, or Tolerating It!
  • The Emotion in your Business, you either have it or you don’t
  • Why customer’s life transitions are opportunities for transformations
  • Stories of your restaurant that light up Social Media and Online Reviews
  • How to create a category where your restaurant can be 1st

After hearing this episode, you’ll find yourself asking “Am I in the “Memory Making” business?

Don’t miss a single minute.

Now go out there and Rock Your Restaurant!

Roger

WATCH THIS EPISODE

LISTEN TO THIS EPISODE

Connect with Dosmarcos:   FB:  @dosmarcospodcast. IG:  @dosmarcospodcast. Linked-In:  Mkinsley. MarkQuinn03

If you enjoyed this episode, you might also like:

Episode #210 PARAMOUNT SERVICE IS ALL ABOUT THE CUSTOMER! – LISTEN HERE –

Episode #79 HOW TO DELIVER AMAZING CUSTOMER EXPERIENCES – LISTEN HERE –

AS YOU PLAN YOUR RESTAURANT’S FUTURE

Learn how to Optimize your sales and Maximize your profits!
Restaurant Rockstars Resources

BECOME AN AFFILIATE

Join our movement today to help restaurant owners and managers on a global level  ROCK THEIR RESTAURANTS!  This mission is so important to us that we are offering a crazy generous commission plan.  Check it out!

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All sponsorship inquires please email: roger@restaurantrockstars.com

The post Episode #228 How To Rock Amazing Customer Service appeared first on Restaurant Rockstars.


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