Episode #235 This Restaurant Franchise Defies The Odds With Incredible Growth
I’ve watched several concepts thrive during the pandemic, but this one defies the odds with incredible growth during the peak of Covid. Imagine opening 25 new locations while the pandemic is...
View ArticleEpisode #236 Create Marketing Firepower With Your Domain Name
To build a powerful restaurant brand, you don’t need a Marketing Degree from Business School. You need imagination, creativity and an expert in your corner. What do you want your guests to think about...
View ArticleEpisode #237 Hospitality Impresario Dishes On His Hot Restaurant
Every now and again I meet a true hospitality innovator. Someone who sees around corners and whose vision anticipates trends before they happen. In this episode of the Restaurant Rockstars Podcast, I...
View ArticleEpisode #238 Legacy & Soul Are The Cornerstone Of This Brand
Every now and again, I meet wonderful people filled with passion and zest for life. Often, this translates into doing good for others and being fulfilled. Combined, these traits have become a business...
View ArticleEpisode #239 Pride, Tradition & Hard Work Grows this Greek Restaurant
It’s hard enough to start and successfully operate a restaurant in this country. But imagine doing it with numerous restaurants, while raising a family in a foreign land. This is the birth of a...
View ArticleEpisode #240 Health and Safety Are The New Luxury
Exemplary service, hospitality and exclusivity are hard to achieve in any restaurant or operation, yet are highly sought by your customers. We all want to feel special and important, and those...
View ArticleEpisode #241 Hot Concept, No Lines, No Waiting for Food
Welcome to Box’d, a revolutionary new restaurant designed to simplify the order process, so customers don’t spend valuable time standing in line or waiting for their food to be prepared. In this...
View ArticleEpisode #242 Brand Building & Leadership with Sal Melilli, CEO of Hooters &...
This restaurant needs no introduction. Your first thought might be orange hot pants, calendar girls and sex appeal, but this brand is going much broader and shifting its focus to a more well-rounded...
View ArticleEpisode #243 Drive Sales, Bring In More Business on Slow Days, Virtual Ghost...
This is not a trick question! Would you like to multiply your restaurant’s sales and bring in more business when you need it without stressing out your staff, or adding more employees? Then listen to...
View ArticleEpisode #244 Cleaning, Safety, Innovation & Passion for Hospitality
What do one of the world’s largest companies have in common with you? An authentic vested interest in helping your restaurant operation succeed! As restaurateurs and managers, we continue to need all...
View ArticleEpisode #245 Restaurant Uniforms Brand your Business and Keep Staff Happy
You don’t want to run a restaurant, you want to Build a powerful Brand that draws customers, positive reviews and press! I’m sure you’d agree that your staff are not only the foundation of your...
View ArticleEpisode #246 Reflecting on Two Decades Of Restaurant Success
I started my very first restaurant almost 3 decades ago. I was obsessed with 3 things: Service, Quality and creating Amazing Dining Experiences for my guests. I relied heavily on my team to provide...
View ArticleEpisode #247 Save Money, Food Waste and the Planet
Did I ever tell you about when my power went out and I had to move everything in the walk-in to a snowbank? It’s true. Our restaurant had no generator and we couldn’t afford to lose thousands of...
View ArticleEpisode #248 This Ain’t Your Mommas Sandwich Shop!
Food, Service and Ambiance are the magic dust’’ of any successful restaurant! But when you add LOVE to that equation, you’re going to create raving fans. That’s exactly what you’ll see in this...
View ArticleEpisode #249 Repeat Business, Higher Check Averages, Faster Table Turns!
The restaurant world has changed. Business is increasing, customers expect more and staff are hard to find. This is a perfect storm. Born from these challenges is technology that empowers your...
View ArticleEpisode #250 A&W Rocks 102 Years of Restaurant Success!
What can you learn from 102 years of restaurant success? Oh I don’t know… Service, Quality, Staff Training, Marketing, Consistency, etc.! Shall I go on? In this episode of the Restaurant Rockstars...
View ArticleEpisode #251 Restaurant Staffing Made Simple & Profitable
It’s no secret that to be really successful in this business, you must stay focused on Efficiency, Productivity and Profit! Cost Controls are right at the top of that list as well! Your restaurant’s...
View ArticleEpisode #252 The 3,000 Details Of Running Luxury Hotel Restaurants
It’s hard enough to run one successful restaurant keeping all the plates spinning day after day. What if you had to manage multiple diverse concepts and please a highly discerning clientele, while...
View ArticleEpisode #253 The Surprise Restaurant Manager
At some point, you’ll start thinking seriously about your “Exit Strategy” from the business. This might mean retirement, selling your operation, walking away to start a new business, or just spending...
View ArticleEpisode #254 Pizza Shop Grows Double Digits during the Pandemic!
I believe that no matter what your concept, you can learn and grow your business from the pizza segment. It’s no surprise that pizza remains one of the strongest concepts in this business before...
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